At LotusPay, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you access or use our platform. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We collect personal details necessary for providing our services, such as:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Payment or banking information
  • Government-issued identification (if required)

1.2 Non-Personal Information

We gather data like:

  • Browser type
  • Device information (e.g., IP address, operating system)
  • Website usage statistics

1.3 Cookies

We use cookies and similar technologies to enhance your experience and analyze website usage. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the data collected to:

  • Process your transactions and manage your account.
  • Enhance and personalize your experience.
  • Communicate updates, offers, and promotions.
  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: For payment processing, hosting, or technical support.
  • Regulatory Bodies: To comply with legal and regulatory requirements.
  • Business Transfers: If LotusPay is acquired or merged with another company.

4. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you.
  • Correct inaccuracies in your data.
  • Request deletion of your information (subject to legal obligations).
  • Opt out of marketing communications.

To exercise these rights, contact us at [Insert Email Address].

5. Data Security

We use advanced encryption, firewalls, and regular security assessments to protect your data. However, no online platform is completely secure, and you use our services at your own risk.

6. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations.

7. Children’s Privacy

Our platform is not intended for individuals under 18 years of age, and we do not knowingly collect information from minors.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to you via email or website notifications.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: support@lotuspayltd.us
  • Street Address: 1270 Edsel Road, City Of Commerce, CA, California,90040.